Help Center

• Where does Love in Flower deliver?

  Love in Flower delivers fresh flowers, gifts, and gourmet baskets to Mount Holly, New Jersey and surrounding towns. Our local delivery area is listed below.

  Delivery areas

  Town	Zip Code
  Mount Holly	08060
  Burlington	08016
  Eastampton	08060
  Hainesport	08036
  Lumberton	08048
  Moorestown	08057
  Mount Laurel	08054
  Pemberton	08068
  Westampton	08060
  Willingboro	08046

  Would you like to order for delivery beyond our local area? We can arrange for national and international deliveries as well. Just call us at 609-261-3866 and we’ll take care of the details.

• Do you deliver to hospitals, funeral homes, and businesses?

  Yes, Love in Flower delivers to all local businesses, including the funeral homes and hospitals listed below:

  Delivery locations:

  Facility	Location
  Lankenau Funeral Home	Pemberton
  Lee Funeral Home	Mount Holly
  Lewis Funeral Home	Moorestown
  May Funeral Home	Willingboro
  Mount Laurel Home for Funerals	Mount Laurel
  Page Funeral Home	Burlington
  Perinchief Chapels	Mount Holly
  Woody Funeral Home	Burlington
  Lourdes Medical Center of Burlington County	Willingboro
  Samaritan Hospice	Mount Holly
  Virtua Memorial Hospital	Mount Holly

• When will my flowers arrive?

  Local delivery orders placed before 12:00 pm will be delivered on the same day, by close of business. Orders placed after 12:00 pm will be delivered on the next day.

  For all funeral orders, Love in Flower coordinates with the Funeral Director to ensure that your flowers are delivered in time for the service. Should your order specify a delivery date other than the service date, we will follow the Funeral Director’s instructions, and notify you of any updates.

• Can I order flowers to be delivered at a specific time of day?

  Yes, Love in Flower offers timed deliveries for an additional charge.

• 100% ‘Love It’ Guarantee

  We’re 100% confident you will love your beautiful flowers. But if something’s not right, we’ll handle it immediately. Call us promptly for a pickup, or return the flowers to our store. We will cheerfully replace them or refund your purchase. Please note that returns must be made on the day of delivery.

• Delivery Policy

  At the present time, Love in Flower is providing ‘contact-free’ delivery to safeguard the health of our customers and coworkers. Our drivers will leave your order at the recipient’s door. They will then call the recipient to explain where to retrieve their delivery. Love in Flower is not responsible for deliveries made to incorrect addresses provided to us by you, our customer. If we make such a delivery, you assume responsibility for the entire purchase.

• Substitution Policy

  Love in Flower will use our very best efforts to create an arrangement that looks like the one you have ordered online. But because flowers and foliage are natural items, they may vary in quality and availability. When a particular item is not available or not suitable, Love in Flower will make appropriate substitutions. In these cases, we’ll preserve the overall look, feel, and color scheme of the original arrangement, and will substitute flowers of comparable value to the ones pictured.

• Privacy Policy

  Privacy Policy
  This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

  Information We Collect
  If you open an account on our site or make a purchase, we need your contact information including your name, email address and mailing address to complete your transaction. When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

  "Cookies"
  Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you don’t have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

  Our Use and Disclosure of Your Information
  When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

  If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

  We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

  We may share your information with reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

  We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

  Security
  This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

  All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure eCommerce transactions.

  All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

  Linked Sites
  If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

  Changes to Privacy Statement; Consent
  We may update this Privacy Statement from time to time. We recommend checking this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

  Questions and Comments
  We welcome your questions and comments about this Privacy Statement.

• What size arrangement should I order?

  Love in Flower offers many arrangements in multiple sizes: Classic, Deluxe, and Premium. Choose the best size by considering where the arrangement will be placed. A Classic arrangement, for example, sits perfectly on a bedside table. Select a Deluxe arrangement for a coffee table or desktop setting. Looking to make a grand statement? Go with a Premium arrangement for a dining table, buffet, or entryway.

• Can I order online, and then pick up my flowers in the store?

  Certainly! Simply select "Pick Up In Store" on the checkout page. In-store pickup is available at no charge.

• Can I request delivery on a holiday?

  Our store operation and delivery times may vary on major holidays. Please check our Shop Information page for holiday information. To ensure timely delivery on busy holidays, please send your order at least 48 hours in advance. Should we receive an order for delivery on a holiday when we are closed, Love in Flower will deliver your order the preceding work day.

• What if I need to cancel my order?

  Same-day orders are processed immediately, and usually cannot be changed. Due to the time-sensitive of florist-delivered products, we are unable to cancel or change orders already in process at the florist, en route or delivered. To cancel or change an order that has not yet been processed, please call us at (609) 261-3866.

• How long will my flowers last?

  Most floral arrangements will last from 4 to 7 days - or longer - depending on the type of flowers included and the level of care they receive. Just a little extra care can make a big difference!

• Where can I safely place my flowers?

  Your flowers will last longest if you keep them indoors in bright, indirect light, away from heat and drafts. As tempting as it may be, please do not place fresh cut flowers in direct sunlight. They will fade and wilt!

• Should I add fresh water to the vase?

  Yes! Add a bit of fresh water daily to the vase. When the water gets cloudy, it’s time to change it. Remove the flowers, rinse the vase, refill it with fresh water, trim the flower stems, and replace them in the fresh water

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